Olive Tree Apartments, Revekka Rooms and Kissamia Rooms have taken all the necessary measures to ensure our guests safety during their stay in our lodgings.
Taking into account the new security measures required by the new epidemiological reality that has been formed,we have adapted the operation of our lodgings with the main goals of health and safety of the people who choose to stay with us.
Our priority in this different beginning will be to welcome you into a familiar and completely safe environment. That is why we have drawn up a complete operational plan within the framework of the guidelines required at national level (National Public Health Organization – EODY) and internationally (World Health Organization – WHO).
Our brand as “Health First” lodgings shows exactly what its words signify: our absolute commitment to the safety of all of us.
Moving forward, Greece is ready to welcome visitors again, always with the same vigilant eye, the same commitment to safety first and same dedication to our guests.
To this goal, we are also proud to inform you that our lodgings will be ready to welcome you safely and comfortably for the summer of 2021.
We have started a stable cooperation with a specialized doctor.
Our staff has been properly trained in accordance with the new health protocols and has received relevant certification from the Medical School of the University of Crete.
In all common areas we have placed a hand sanitizer.
Special floor marking informs about the observance of distances where and as required.
We have increased the frequency of cleaning and disinfection of all our spaces with emphasis on the points that come in frequent contact with both our customers and our staff.
We take care of adequate ventilation of all interiors and at the same time, we have modified our air conditioning systems to ensure the circulation of fresh air.
All staff members efficiently trained on hygiene and safety protocols
Staff is screened for symptoms prior to starting work and if temperature is detected over 37C, they will be asked to stay at home
We have changed our check out time at 11:00 and check in at 15:00 to allow ourselves guaranteed 4 hours for cleaning and disinfecting the room.
Clearly marked out zones for standing at Reception
Temperature measuring with touchless devices upon guest arrival
Frequent deep sanitization of front desk surface
Disinfection of room keys frequently
Well spread out sunbeds and umbrellas ensuring safe social distancing
Pool sunbeds sanitized after each use.
Increased water quality controls, regular monitoring of chlorine levels.
Rooms will be sanitized and sealed before every arrival
Enhanced cleaning and disinfection protocols for guest rooms with attention to high touched surfaces such as remote controls, door and furniture handles, light switches
Use of steam cleaners for the disinfection of fabric surfaces such us sofas, chairs
Room cleaning, bed linen and towel change are performed on request for minimal contact between guests and staff.
All bed linen and towels will be washed at a high temperature and sanitized as per COVID-19 protection protocol
All decorative and extraneous items (extra pillows, blankets, bedcovers) are removed from guest rooms
Guests are recommended to vacate the room during housekeeping
All cooking utensils and plates were removed from the rooms according to instructions.
Hand sanitizers at all restaurant entrances
Seating capacity reduced to provide adequate space between tables for safe distancing
One family per table at a time
Disinfection after each sitting
In case of a suspected case, we have drawn up a specific management plan and at the same time we will immediately inform the competent public authorities
We maintain a client file that will only be used for reasons of public health protection and always in accordance with the rules of the GDPR.
Thank you very much for choosing our lodgings for your stay.
For new bookings, we have added new cancellation policy so that you can plan your trip without anxiety and in case of emergency you can change your reservation up to a few days before your arrival.
For any information about your reservation, contact us either by e-mail at [email protected], or by phone at 0030 6932641543 (whatsapp).
If your reservation has been made through a partner, you must contact them directly for any modification or cancellation.
In this different period, let’s fill our days with moments of relaxation while making sure that we always stay safe.
Your safety and well being was always important to us, but now it has become our main driver.
We will be happy to welcome you again at Kissamia lodgings and we are confident that you will have the holiday of a lifetime!
Kissamia Hospitality & Lodging services was set up in 2013 through a visionary collaboration between Milonakis Stelios, owner of the Olive Tree Apartments as well as The Cellar tavern in Kissamos and Perrakis Constantinos, an executive in the field of tourism since 2000. Sharing their love for Crete, their expertise, their passion for genuine hospitality, quality service, authenticity and affordable lodging the co-founders have succeeded in providing their guests with affordable hotels in North West Crete that appeal to the new wave of travellers seeking to combine good value with quality accommodation.
The idyllic location of the hotel units in the scenic area of Kissamos makes for a perfect family vacation or a romantic escape in the most enchanting part of Crete Island in Greece. On the other hand the affordable prices and easy access to the island’s most popular beaches and attractions give backpackers a true quality choice. Kissamia aim to add to their collection of budget accommodation in Crete a great range of hotel units, apartments and rooms that cater to all visitors.
The general partnership company Kissamia has been set up with the dawn of 2013 at Kissamos, Crete, in order to change the scene of the property management industry of Kissamos that has long been an under-serviced sector. Its purpose is to deal with all aspects of management of hotel units, apartments and rooms including marketing, sales, revenue monitoring, maintenance, renovation and public relations.
Kissamia’s philosophy is to bring all hotel units under the same brand through fruitful synergies that will increase the quality of service while impacting on the value for money delivered as well as the customer satisfaction.
The words that describe us are efficiency, flexibility and reliability.
Milonakis Stelios is the owner of The Cellar tavern as well as the Olive Tree Apartments in Kissamos and owner of Strata Walking Tours. With his love for Kissamos and his 32 years of experience in the sector of tourism in the areas of dining, hospitality, transportation and public relations, Mr Milonakis is sure to put his passion for the Cretan culture and tradition into his work.
Thriving in the business of tourism since 2000, in all areas of hospitality and tourism Mr. Perrakis wishes to enhance this partnership with his years of experience and know-how while working as an independent contractor.