Olive Tree Apartments, Revekka Rooms and Kissamia Rooms have taken all the necessary measures to ensure our guests safety during their stay in our lodgings.
Taking into account the new security measures required by the new epidemiological reality that has been formed,we have adapted the operation of our lodgings with the main goals of health and safety of the people who choose to stay with us.
Our priority in this different beginning will be to welcome you into a familiar and completely safe environment. That is why we have drawn up a complete operational plan within the framework of the guidelines required at national level (National Public Health Organization – EODY) and internationally (World Health Organization – WHO).
Our brand as “Health First” lodgings shows exactly what its words signify: our absolute commitment to the safety of all of us.
Moving forward, Greece is ready to welcome visitors again, always with the same vigilant eye, the same commitment to safety first and same dedication to our guests.
To this goal, we are also proud to inform you that our lodgings will be ready to welcome you safely and comfortably for the summer of 2021.
We have started a stable cooperation with a specialized doctor.
Our staff has been properly trained in accordance with the new health protocols and has received relevant certification from the Medical School of the University of Crete.
In all common areas we have placed a hand sanitizer.
Special floor marking informs about the observance of distances where and as required.
We have increased the frequency of cleaning and disinfection of all our spaces with emphasis on the points that come in frequent contact with both our customers and our staff.
We take care of adequate ventilation of all interiors and at the same time, we have modified our air conditioning systems to ensure the circulation of fresh air.
All staff members efficiently trained on hygiene and safety protocols
Staff is screened for symptoms prior to starting work and if temperature is detected over 37C, they will be asked to stay at home
We have changed our check out time at 11:00 and check in at 15:00 to allow ourselves guaranteed 4 hours for cleaning and disinfecting the room.
Clearly marked out zones for standing at Reception
Temperature measuring with touchless devices upon guest arrival
Frequent deep sanitization of front desk surface
Disinfection of room keys frequently
Well spread out sunbeds and umbrellas ensuring safe social distancing
Pool sunbeds sanitized after each use.
Increased water quality controls, regular monitoring of chlorine levels.
Rooms will be sanitized and sealed before every arrival
Enhanced cleaning and disinfection protocols for guest rooms with attention to high touched surfaces such as remote controls, door and furniture handles, light switches
Use of steam cleaners for the disinfection of fabric surfaces such us sofas, chairs
Room cleaning, bed linen and towel change are performed on request for minimal contact between guests and staff.
All bed linen and towels will be washed at a high temperature and sanitized as per COVID-19 protection protocol
All decorative and extraneous items (extra pillows, blankets, bedcovers) are removed from guest rooms
Guests are recommended to vacate the room during housekeeping
All cooking utensils and plates were removed from the rooms according to instructions.
Hand sanitizers at all restaurant entrances
Seating capacity reduced to provide adequate space between tables for safe distancing
One family per table at a time
Disinfection after each sitting
In case of a suspected case, we have drawn up a specific management plan and at the same time we will immediately inform the competent public authorities
We maintain a client file that will only be used for reasons of public health protection and always in accordance with the rules of the GDPR.
Thank you very much for choosing our lodgings for your stay.
For new bookings, we have added new cancellation policy so that you can plan your trip without anxiety and in case of emergency you can change your reservation up to a few days before your arrival.
For any information about your reservation, contact us either by e-mail at [email protected], or by phone at 0030 6932641543 (whatsapp).
If your reservation has been made through a partner, you must contact them directly for any modification or cancellation.
In this different period, let’s fill our days with moments of relaxation while making sure that we always stay safe.
Your safety and well being was always important to us, but now it has become our main driver.
We will be happy to welcome you again at Kissamia lodgings and we are confident that you will have the holiday of a lifetime!
Guests can check in after 14.00
Guests must check out before 12.00
The Olive Tree Apartments & Revekka B&B rooms are open 24hrs therefore a late arrival is not a problem.
Please be so kind to provide us with your flight and contact details.
To guarantee an early check-in, it is necessary to contact the reception the night before your arrival.
If rooms are available prior to check-in time, an early check-in may be possible.
Should you wish to retain your room after checkout time please advise the front desk who may apply 1-2 hours late checkout subject to availability without any extra charge.
Should you wish to keep the room further there will be a 50% charge of the official room rate while after 18.00h the full room charge will apply.
For bookings of more than 2 rooms/apartments, please contact the call centre on 0030 28220 22092 or send an email to [email protected].
The Room rates are per unit per night, the rates vary depending on the occupancy (single, double, triple, family apartments). Baby cots are free of charge (on request) and can be booked online where infant is sharing its parent’s room or apartment.
There is a beautiful swimming pool with fresh water at the Olive Tree Apartments, with separate children’s area.
Guests of Revekka B&B who wish to go for a swim should contact the concierge for information how to reach Olive Tree Apartments.
The parking lot can accommodate up to 8 cars for the Olive Tree Apartments and up to 7 cars for the Revekka B&B.